Our client is a well-established and financial service organisation based in the Beverley area. Due to maternity leave they have a 12 month temporary position within their Service Team as a Customer Service Advisor to join their busy and friendly team. This is a busy team where they all look to work together and share ideas and best practice. This role is located in the town centre, as such is easy to get to from Beverley, Hull and Driffield, with onsite parking available.
What the job involves
This is a customer-facing role that will involve working as part of the Customer Services to provide information of the products and services offered by my client and includes the handling of cash transactions.
- Exceptional customer service experience
- Helping customers by providing information on products and services
- Building relationships with your customers
- Updating customer information on various CRM systems
That’s why we are looking for someone with a passion for helping people; looking at the best products to suit the customers needs and understanding their requirements.
Skills required
- Excellent customer service skills
- Friendly and approachable manner
- Exceptional attention to detail
- Excellent telephone manner
- Can-do attitude, where you would go the extra mile for your customer
- Ability to work as part of a team
- Able to prioritise your workload
- Happy to work in a busy environment
- Someone who is fully computer literate with MS Office
Other information
- This is a full time position working Monday to Friday 8.45am to 5.15pm, with alternate Saturdays 8.45am to 12.15pm
- on site carparking available
- 23 days holiday per year plus bank holidays.
This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.
Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.
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